Paradigm Consultants, Inc.
9980 West Sam Houston Parkway South
Suite 500
Houston, Texas 77099
713.686.6771 Tel
713.686.6795 Fax





Client Feedback Survey

We value your opinion of us!

Please take a moment to fill out this brief questionnaire regarding your experience with Paradigm. All information gathered will be kept in the utmost confidence.

Firm Name *


Contact Name *


Date


Cooperativeness *
Understood and related to your needs and expectations; responsive; flexible; approachable; courteous
Exceeded Expectations
Met Expectations
Needs Improvement
Serious Problem

Comments


Communication *
Knew who your primary contact was; listened to you; provided timely information on progress / problems; effective interaction with contractor
Exceeded Expectations
Met Expectations
Needs Improvement
Serious Problem

Comments


Dependability *
Consistent; promises kept; credible, trustworthy
Exceeded Expectations
Met Expectations
Needs Improvement
Serious Problem

Comments


Attitude *
Highest priority given to solving your problems in a cost effective manner
Exceeded Expectations
Met Expectations
Needs Improvement
Serious Problem

Comments


Timeliness *
On-time delivery; expeditiously completed tasks
Exceeded Expectations
Met Expectations
Needs Improvement
Serious Problem

Comments


Technical Quality *
Complete, accurate, relevant
Exceeded Expectations
Met Expectations
Needs Improvement
Serious Problem

Comments


Documents *
Clear reports, drawings or other documentation
Exceeded Expectations
Met Expectations
Needs Improvement
Serious Problem

Comments


Cost-Effectiveness *
Value received based on actual cost of services
Exceeded Expectations
Met Expectations
Needs Improvement
Serious Problem

Comments


Service *
Overall, how does our service compare to that of other service firms you´ve worked with?


Would you hire Paradigm Consultants again? *
Yes
No

If no, why? *


May we use you as a reference? *
Yes
No

Other Comments:


* Required Fields







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